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Download FREE Sample Here for Test Bank for Kinns The Administrative Medical Assistant 13th Edition by Proctor. Note : this is not a text book. File Format : PDF or WordUnit 1: Introduction to Medical Assisting 1. The Medical Assistant and Competency-Based Education 2. The Medical Assistant and the Healthcare Team 3. Professional Behavior in the Workplace 4. Therapeutic Communications 5. Patient Education 6. Medicine and Law 7. Medicine and Ethics Unit 2: Ambulatory Care Administration 8. Technology and Written Communication in the Medical Office 9. Telephone Techniques 10. Scheduling Appointments and Patient Processing 11. Daily Operations in the Ambulatory Care Setting 12. The Health Record 13. Administrative Pharmacology Applications Unit 3: Coding and Medical Billing Procedures 14. Basics of Diagnostic Coding 15. Basics of Procedural Coding 16. Basics of Health Insurance 17. Medical Billing and Reimbursement Unit 4: Medical Office Administrative Functions 18. Patient Accounts, Collections and Practice Management 19. Banking Services and Procedures 20. Supervision and Human Resources Management 21. Medical Practice Marketing and Customer Service Unit 5: Assisting with Medical Specialties 22. All-Hazard Preparedness and Assisting with Medical Emergencies Unit 6: Career Development 23. Career Development and Life Skills
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